Why I shop online
Ran smack dab into one of the reasons I patronize local stores less and less. Of course I'll run/ride/drive on over if I need something "now" but otherwise it becomes too much of an adventure. Yesterday I went into two different stores, asked for an Ultrasonic Tank Cleaner, the clerk asks me what that is, I tell them, they say they don't have them. I have a problem with this because in both cases it seems they were so sure that they don't carry an item when they didn't know what it was in the first place. They came across as simply saying that they didn't have it so they wouldn't have to actually check.